sykes.comInternational BPO and Customer Experience Company | SYKES

Hit enter to search or ESC to close Company Awards & Recognition About Us Board of Directors Community Corporate Responsibility Investor Relations Leadership Newsroom How We Help Outsourcing Talent Acquisition Talent Development Transaction Handling Coaching and Engagement Delivery Models Work At Home Risk Management Technology Platform Holistic CX Intelligent CX Innovations Insight Analytics Multi-Channel Solutions Social Media Care Self-Service Chat Support Service to Sales Sales Through Service Customer Selection Customer Acquisition Customer Retention Extend Your Brand Customer Growth Digital Marketing & Inbound Sales Sykes Assistance Services Social Media Care Industries Served Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel Locations Asia Pacific Australia China India Philippines Europe Middle East & Africa Cyprus Denmark Egypt Finland Germany Hungary Norway Romania Sweden United Kingdom Latin America Brazil Colombia Costa Rica El Salvador Mexico North America Canada United States Careers Resources Case Studies E-Books Fact Sheets OneTAKE SYKES Quarterly Thought Leadership Videos Webinars White Papers Blog Investor Relations Contact We Create Intelligent Customer Experiences We partner with companies to help people find and buy their products and services, and provide exceptional customer care that builds brand loyalty. COVID-19 Update Our President and CEO, Chuck Sykes, delivers updates on current global health, our business environment and our response to the COVID-19 situation. From a global response, to employee safety, the continuity of our business and the security of our clients, learn about the efforts we’re taking Read On Work at Home Solutions SYKESHome provides some of the world’s largest brands with reliable home-based service options that drive growth and profitability through premier CX. Built on a secure HIPAA-compliant and PCI-certified platform, our secure solutions are perfect for all industries. Discover More Join the Team We help people, one caring interaction at a time. We do meaningful work in a fun environment with coworkers who become friends. Supportive and caring leadership empowers our team members to develop a fulfilling career, serving brand partners and customers in some of today’s most exciting industries. Apply Now Not Just All Talk Utilize SYKES to augment the parts of your business that needs personalized services. Every company is different, so we tailor our offerings to meet your individual goals. It’s streamlined, it’s effective and it’s the smartest investment you can make for growing your brand. Get Started Discover Our Global Reach We have physical locations in more than 23 countries across the globe, plus an ever-expanding at-home agent workforce. We offer support in 40+ languages and on whatever delivery channels your customers prefer: self-service content, chat, social media, email and voice. Founded on the core components of our virtual and brick-and-mortar delivery models, SYKES offers innovative and efficient service delivery through team flexibility, performance collaboration, and unparalleled speed and security. Explore Now Case Studies Case Study SYKES Improves Customer & Agent Experience for a Major Business Tech Brand Case Study SYKES Improves Efficiencies for Technology Partner Through Best Practices & More Case Study SYKES’ Training Revamp Makes Retailer’s Holiday Season Ramp-Up Much Merrier Case Study SYKES’ End-to-End Solution Helps a Travel-Booking Giant’s CX Soar Case Study SYKES’ Self-Service Technology Improves CX for Electronics Brand Partner Testimonials “ The extensive experience and professionalism of the SYKES management teams, and their responsive agility in partnering with us to identify and develop workable solutions across different functions and geographies within absurdly tight timeframes — they make it happen. ” Executive Major Beauty Retailer “ SYKES has outstanding leadership and values our customers as though they were their own. ” Operations Lead Top Technology Company “ SYKES is always looking outside the box to ensure the work environment is a great workplace to learn, always looking to update training methods, continuous effort to be their best. ” Vendor Manager Major Bank “ Partnership and collaboration are just two of SYKES’ key strengths — in addition to the level of willingness to provide value-add services and make improvements when necessary. ” Operations Lead Major Health Insurance provider Helping Our Partners Lead the Way We’ve purposefully focused our innovation and digital expertise on the needs of today’s customers. By partnering with SYKES, you can be on the cutting edge of leading industry drivers. DISCOVER INTELLIGENT CX INNOVATIONS Follow Us on Social Media Company About Us Leadership Investor Relations Community Sustainability How We Help Outsourcing Holistic CX Service to Sales Extend Your Brand Industries Served Communications Financial Services Healthcare Retail Small & Medium Businesses Technology Travel Insurance More Information Locations Careers White Papers Blog Contact Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability. Terms of Use | Privacy & Other | Standards of Conduct | Accessibility SYKES Family of Companies Learn More SYKES Family of Companies Learn More -- Copyright © 2020 Sykes Enterprises, Incorporated Company Awards & Recognition About Us Board of Directors Community Corporate Responsibility Investor Relations Leadership Newsroom How We Help Outsourcing Talent Acquisition Talent Development Transaction Handling Coaching and Engagement Delivery Models Work At Home Risk Management Technology Platform Holistic CX Intelligent CX Innovations Insight Analytics Multi-Channel Solutions Social Media Care Self-Service Chat Support Service to Sales Sales Through Service Customer Selection Customer Acquisition Customer Retention Extend Your Brand Customer Growth Digital Marketing & Inbound Sales Sykes Assistance Services Social Media Care Industries Served Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel Locations Asia Pacific Australia China India Philippines Europe Middle East & Africa Cyprus Denmark Egypt Finland Germany Hungary Norway Romania Sweden United Kingdom Latin America Brazil Colombia Costa Rica El Salvador Mexico North America Canada United States Careers Resources Case Studies E-Books Fact Sheets OneTAKE SYKES Quarterly Thought Leadership Videos Webinars White Papers Blog Investor Relations Contact...